Duck & Waffle
Heron Tower, 110 Bishopsgate, London EC2N 4AY
Located on the 40th floor of the Heron Tower, Duck & Waffle is known as one of London’s most iconic and popular restaurants. At over 200 meters in the air and boasting breathtaking views of the city skyline, it offers everything from breakfast to dinner to late-night drinks. K and I were recommended to visit by practically everyone we met, so we made a reservation well in advance for their signature eponymous dish.
We entered via a private lift that sped up high into the sky, stopping only at the restaurant itself. We were directed first into the bar while they prepared our table, and I loved the décor – bright red accents amongst the playfully modern graffiti wall and wine-glass chandeliers. The restaurant itself was refined and minimalistic in comparison with its leather couches and marbled tabletops. As for the view – almost 360 degrees of visibility of London was the perfect backdrop to a leisurely Sunday breakfast.
Unfortunately, the experience was marred slightly by our waiter, who seemed completely uninterested in his job. We had barely sat down when he dropped a couple of menus on our table and walked away without a word. It took us quite a while to flag him down for our order, and when we finally did, he offered no greeting or friendly conversation – just a bored reiteration of our dishes before leaving.
A beautifully presented dish – crispy looking duck and a golden waffle, topped off with the perfect sunny-side up – even the seashell design of the plate complemented the look. Even though it doesn’t seem like a winning combination, the saltiness of the duck paired very well with the sweet waffle and maple syrup – an excellent reinvention of the classic fried chicken and waffles. The egg yolk added just the right amount of richness to the dish – absolutely delicious!
After the meal, it was at least 20 minutes before we were able to get the attention of our waiter for the bill, and then another 20 before we received it. It was lucky we weren’t in a rush and spent the time enjoying the London view, but for such a lovely restaurant, it was a shame the service didn’t meet the mark.
Nevertheless, we had a great time and a delicious meal, and would recommend Duck & Waffle to anyone visiting London – the prices are very reasonable when considering the amazing view that’s included. I just hope that the poor service we received was an anomaly rather than the norm!